Department
Administration
Exists when the daily paperwork — invoicing, data entry, filing, scheduling coordination, permit tracking — requires dedicated staff. Administration is the operational glue that keeps the business organized. Before this department exists, everyone is doing their own admin work between their real job. It becomes real when the owner realizes that paying someone to handle paperwork is cheaper than having technicians or managers do it.
Work location
Office
behind a desk
Roles inside
3
documented roles
Core functions
5
the daily work
Core functions
What the administration department actually owns.
The work that defines this department,the things that, if nobody owns them, the rest of the business pays the bill.
- ▸Document management and filing
- ▸Invoicing and payment processing
- ▸Permit and license tracking
- ▸Scheduling coordination and calendar management
- ▸Vendor communication and PO management
Roles inside
Who you’ll find in Administration.
3 roles we've documented in this department. Each one has its own page with day-in-the-life, duties, and the products built for them.
