Department
Technology
Exists when the company's software, hardware, and data infrastructure is complex enough to need dedicated management. Technology as a department means someone owns the tech stack — selecting tools, managing integrations, supporting users, and ensuring systems talk to each other. Before this exists, the most tech-savvy person in the office is the de facto IT department. It becomes real when system failures or poor tool choices cost real money.
Work location
Office
behind a desk
Roles inside
2
documented roles
Core functions
4
the daily work
Core functions
What the technology department actually owns.
The work that defines this department,the things that, if nobody owns them, the rest of the business pays the bill.
- ▸Software selection and vendor management
- ▸System integration and data flow management
- ▸User support and training on business tools
- ▸IT infrastructure and security management
Roles inside
Who you’ll find in Technology.
2 roles we've documented in this department. Each one has its own page with day-in-the-life, duties, and the products built for them.
