Tools
Review Sentiment Scan
Pulls reviews for a business across the web and returns a structured sentiment summary.
Module
Tools
where it lives
What it does
Pulls reviews for a business across the web and returns a structured sentiment summary
Searches indexed review sources for a specified business, fetches the content, and returns a summary: an overall sentiment read, recurring themes in the positive coverage, and recurring complaints in the negative coverage. Source pages are attached so any specific quote can be traced back.
When you’d reach for it
- ▸Vetting a subcontractor by reading the sentiment summary of their reviews before bringing them onto a job.
- ▸Summarizing customer sentiment on a competitor in a new market before deciding how to position.
- ▸Checking a vendor's reputation before onboarding them as a supplier.
More from Tools