Held Capture Reminder Email
An internal notice listing captures sitting in an approval queue, with the flags holding each one and a link to resolve.
Module
Email
where it lives
What it does
An internal notice listing captures sitting in an approval queue, with the flags holding each one and a link to resolve
Lists each held capture with the Job or record it belongs to, the captured items inside it, the flag or flags routing it to the queue, and how long it has been waiting. Includes a direct link to the approval queue surface. Matter-of-fact, brief, internal in register, not customer-facing. Longer-form than an SMS prompt would be, structured as a list so multiple held captures can be reviewed in one pass.
When you’d reach for it
- ▸A residential plumbing operation receives this each morning so any captures stuck overnight get cleared before the day's invoicing run.
- ▸A commercial HVAC company uses this at a configurable threshold (overnight, two hours, end of shift) to keep a held capture from silently delaying an invoice.
- ▸A multi-location pest control office uses this to route held captures to the AR specialist on duty, with the queue link going straight to the row needing attention.
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