SMS
Payment Overdue SMS
A text message notifying a customer that a payment is past due.
Module
SMS
where it lives
What it does
A text message notifying a customer that a payment is past due
A direct, non-hostile message letting a customer know an invoice hasn''t been paid and is overdue. Includes the amount, the invoice reference, and a link to pay. Tone is matter-of-fact. A reminder, not a threat. Can stand alone or follow an earlier invoice text that went unanswered.
When you’d reach for it
- ▸A plumbing contractor uses this as a follow-up when an invoice hasn't been paid within the agreed terms.
- ▸A janitorial services company uses this for commercial accounts that are past their net-30 terms.
- ▸A field service platform uses this as an automated second notice before an account is flagged for collections review.
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